ABOUT THE EVENT
Discover how disruptive CX and AI providers are reshaping customer experiences, streamlining operations, and driving AI adoption. Through interactive training sessions, case studies, and expert insights, attendees will gain actionable strategies to help customers harness AI for better outcomes.
You can explore more details about the CX Impact below
Monday, May 5: Ignite Connections
Arrive, check in, and join us for an evening of networking and inspiration as we kick off CX Impact with our Welcome Reception at Azul Rooftop.
Tuesday, May 6: Discover Game-Changing Solutions
Hear from top CX and AI vendors and explore targeted solutions to accelerate immediate sales growth. Get answers to complex questions and collaborate with peers to sharpen your CX/AI expertise. We’ll end the day celebrating your insights and breakthroughs over dinner!
Wednesday, May 7: Turning Learning into Action
Let’s build the bridge from insights to implementation! On this day, attendees will join collaborative work groups to create and fine-tune a personalized growth plan and prepare for immediate execution. We’ll close with an energizing session to fuel your next steps, ensuring sustained CX success.
CX IMPACT AGENDA
Monday, May 5
4:30PM: Arrival
6:00PM: Welcome Reception,
Azul Rooftop
Tuesday, May 6
7:00AM: Breakfast
8:00AM: General Sessions
(Opening, Keynote, & Vendor Presentations)
11:30AM: Lunch
12:30PM Breakouts
3:50PM: Break
4:05PM: Recap
4:15PM: Rapidfire Interviews
4:35PM: Panel
4:55PM: Day 1 Closing
5:10PM: Free Time
6:30PM: Dinner
Wednesday, May 7
7:00AM: Breakfast
8:00AM: General Sessions
(Opening, Keynote, Team Huddles)
9:50AM: Break
10:05AM: Team Presentations
10:35AM: Growth Plans
11:25AM: Closing
11:40AM: Depart
THANK YOU TO OUR SPONSORS
